Legal

Terms of Use & SMS Terms

Effective date: September 28, 2026

Terms of Use

By using completeseniorbenefits.com you agree to these terms. The site is provided for general information about Medicare-related insurance products and to let you request contact from a licensed agent. It is not a complete description of any plan’s benefits; plan documents control. We may update the site and these terms at any time.

Complete Senior Benefits is a licensed insurance agency and is not connected with or endorsed by the U.S. government or the federal Medicare program.

SMS Terms & Conditions

  • Program name: Complete Senior Benefits customer messaging.
  • Program description: Customer-care messages from your Complete Senior Benefits agent. After you enroll in a plan with us, we send a short series of texts to help you get started: confirmation that your application was submitted, a reminder to watch for your insurance ID cards, and tips on using plan benefits such as wellness visits and over-the-counter allowances. We may also send appointment and callback reminders and requests for documents needed to complete your enrollment. Messages come from your agent’s Complete Senior Benefits business number. We do not send promotional offers for new products by text.
  • How to opt in: by checking the text-message consent box on our website form, or by agreeing verbally when your agent asks during your recorded enrollment call.
  • Message frequency: varies. Typically up to 5 messages during the first four months after you enroll, then occasional service messages; never more than 4 messages in a month.
  • Cost: Message and data rates may apply. Check with your mobile carrier for details.
  • Opt out: Reply STOP at any time to stop receiving texts. You will receive one final message confirming you have been unsubscribed.
  • Help: Reply HELP for help, call (478) 800-8798, or email info@completeseniorbenefit.com.
  • Consent is not a condition of purchase or of receiving help from an agent.
  • Privacy: Your mobile information will not be shared with third parties or affiliates for marketing purposes. See our Privacy Policy.
  • Carriers are not liable for delayed or undelivered messages.